The Berkshire Consumer Services Program (BCSP)is part of a network of Local Consumer Programs (LCP) working in cooperation with the Massachusetts Attorney General’s Office. BCSP offers free and voluntary phone-based mediation and counseling services to consumers who have filed complaints regarding issues they have experienced with businesses.
Common issue handled by the BCSP:
- Defective Products
- Auto Sales and Repair
- Home Improvement Contract Issues
- Debt Collection
- Utility Bill Disputes
- Scam Prevention
Call 413-443-7138 ext. 221 to connect with a Berkshire Consumer Services Program representative.
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